Frequently Asked Questions
Q: Do you guarantee your work?
Answer: We certainly do! At GAC Services, we offer a 100% satisfaction guarantee for our customers. We also guarantee up-front pricing, on-time service, factory trained and nationally certified technicians, and respect for your home. That’s The GAC Difference.
Q: What are your business hours?
Answer: We are available Monday through Friday, from 6 a.m. to 7 p.m. We know that many of our customers are at work between the hours of 9 a.m. and 5 p.m. so we make sure we’re available before and after work hours to take care of your heating, cooling, and electrical service needs.
Q: What recent awards and recognition has GAC received?
Answer: At GAC Services, we take pride in being an award-winning HVAC and electrical contractor servicing homes in Montgomery, Howard, and Frederick Counties in Maryland. We’ve received the following accolades:
- 2015 ACCA Residential Contractor of the Year
- 2013 Bryant Dealer of the Year
- Eight time recipient of the Bryant Medal of Excellence (MOE) award
- Highest ratings in the Washington Consumer Checkbook Magazine (since 1978!)
- Rated as “Best of the Best” and “Old Reliable” in Washington Magazine
- Recognized as one of the “5,000 Fastest Growing Companies in America” by Inc. Magazine in 2010
- Voted “Best of Montgomery County” by readers of Gazette Magazine is 2012
- Recognized with Angie’s List “Super Service Award” for the past five years
Q: Does GAC Services hold the appropriate licenses in Maryland to handle HVAC and electrical service calls?
Answer: Absolutely! We hold the following licenses:
- Maryland State HVAC License: 7541
- Electric License: 4172
- Master Gas Fitter License: 88516
Q: Are you an authorized dealer of any premier products in your industry?
Answer: Yes, we are! We are a Bryant® Factory Authorized Dealer—in fact, we are the most nationally awarded Bryant® dealer in the country! As a Bryant Factory Authorized Dealer, we meet and exceed Bryant’s standards for superior skills and service, and we offer a 100% satisfaction guarantee on all Bryant products and service. We install, repair, inspect, and service all Bryant heating and cooling products.
Q: Do you offer any special deals on your services for your valued customers?
Answer: We do offer regular promotions on our services. You can find details about our current special offers here.
Q: Do you offer financing programs for your services and products?
Answer: Yes, we offer flexible payment options for our customers. You can read more about our financing options here.
Q: What if I have a question that you haven’t addressed here?
Answer: We’re happy to answer any questions that you may have for us! You can contact us online with your query, or you can call us at 301-926-3253.
Q: What if I have specific questions about your HVAC services?
Answer: You can check out our HVAC FAQs here.
Q: What if I want to know more about your electrical services?
Answer: You can find our Electrical FAQs here.