Frequently Asked Questions
Q: Do you guarantee your work?
Answer: We certainly do! At GAC Services, we offer a 100% satisfaction guarantee for our customers. We also guarantee up-front pricing, on-time service, factory trained and nationally certified technicians, and respect for your home. That’s The GAC Difference.
Q: What are your business hours?
Answer: We are available Monday through Friday, from 6 a.m. to 7 p.m. We know that many of our customers are at work between the hours of 9 a.m. and 5 p.m. so we make sure we’re available before and after work hours to take care of your heating, cooling, and electrical service needs.
Q: What recent awards and recognition has GAC received?
Answer: At GAC Services, we take pride in being an award-winning HVAC and electrical contractor servicing homes in Montgomery, Howard, and Frederick Counties in Maryland. We’ve received the following accolades:
- 2015 ACCA Residential Contractor of the Year
- 2013 Bryant Dealer of the Year
- Eight time recipient of the Bryant Medal of Excellence (MOE) award
- Highest ratings in the Washington Consumer Checkbook Magazine (since 1978!)
- Rated as “Best of the Best” and “Old Reliable” in Washington Magazine
- Recognized as one of the “5,000 Fastest Growing Companies in America” by Inc. Magazine in 2010
- Voted “Best of Montgomery County” by readers of Gazette Magazine is 2012
- Recognized with Angie’s List “Super Service Award” for the past five years
Q: Does GAC Services hold the appropriate licenses in Maryland to handle HVAC and electrical service calls?
Answer: Absolutely! We hold the following licenses:
- Maryland State HVAC License: 7541
- Electric License: 4172
- Master Gas Fitter License: 88516
Q: Are you an authorized dealer of any premier products in your industry?
Answer: Yes, we are! We are a Bryant® Factory Authorized Dealer—in fact, we are the most nationally awarded Bryant® dealer in the country! As a Bryant Factory Authorized Dealer, we meet and exceed Bryant’s standards for superior skills and service, and we offer a 100% satisfaction guarantee on all Bryant products and service. We install, repair, inspect, and service all Bryant heating and cooling products.
Q: Do you offer any special deals on your services for your valued customers?
Answer: We do offer regular promotions on our services. You can find details about our current special offers here.
Q: Do you offer financing programs for your services and products?
Answer: Yes, we offer flexible payment options for our customers. You can read more about our financing options here.
Q: What if I have a question that you haven’t addressed here?
Answer: We’re happy to answer any questions that you may have for us! You can contact us online with your query, or you can call us at 301-926-3253.
Q: What if I have specific questions about your HVAC services?
Answer: You can check out our HVAC FAQs here.
Q: What if I want to know more about your electrical services?
Answer: You can find our Electrical FAQs here.
We proudly serve the following locations in Maryland:
Montgomery County: Ashton, Barnesville, Beallsville, Bethesda, Boyds, Brinklow, Brookeville, Burtonsville, Cabin John, Chevy Chase, Clarksburg, Damascus, Derwood, Dickerson, Gaithersburg, Garrett Park, Germantown, Glen Echo, Kensington, Laytonsville, Montgomery Village, Olney, Takoma Park, Poolesville, Potomac, Rockville, Silver Spring, Spencerville, Washington Grove
Howard County: Clarksville, Columbia, Cooksville, Dayton, Ellicott City, Fulton, Glenelg, Highland, Woodbine
Frederick County: Adamstown, Braddock Heights, Buckeystown, Frederick, Ijamsville, Middletown, Monrovia, Mt. Airy, New Market, Urbana