A Message for Customers and Employees of GAC Services:
Our thoughts are with those who have been affected by COVID-19. As our own community, and those around the world, are struggling with Coronavirus (COVID-19), we are closely monitoring updates and recommendations from the CDC and our local health officials. We know you rely on us when emergencies happen and as always, we are here for you.
We have taken increased steps to ensure we can continue to serve you while protecting your health and the health of our technicians. We are taking these immediate, precautionary measures to ensure the safety of your family and our technicians as we work in and around your home
Enhanced Technician Protocol and Safety Measures
GAC Services technicians and electricians use one-time-use, disposable shoe covers and gloves, and are taking precautions to clean tools and equipment with disinfectant wipes regularly.
Technicians, electricians, as well as our office staff, have been briefed on safety practices within our customers’ homes and on CDC’s recommendations for how we interact with one another.
Our employees are closely monitoring their own health. To date, there have been no reported cases of an employee exhibiting symptoms related to COVID-19. In the event there is any individual who is presenting symptoms or fear they may have been exposed, they will be self-quarantined, along with any employees they’ve been in contact with.
We have transitioned to a remote work model for all employees to limit any risk of exposure.
If we don’t shake your hand, we mean no offense. We just want to minimize the spread of germs to keep everyone healthy.
Your Home Hygiene and Clean Air
Home hygiene is always a top priority and especially when germs are likely to spread. It’s important to follow advice from the local health authorities and maintain good airflow in your home. You can practice good home hygiene by:
Disinfecting and cleaning surfaces frequently.
Ensuring your home’s vents and filters are clean – central heating and cooling systems ventilate the air in our homes to protect our health.
Improving Indoor Air Quality (https://www.gacservices.com/air-purifiers) with products that can filter allergens, kill germs and control humidity. This includes products such as High-efficiency filter systems, air purification systems, humidifiers and dehumidifiers.
Our top priority is your health and safety and we are here to assist you. We also ask that if you have been exhibiting any symptoms related to COVID-19, and you have recently had service, to please call us so that we can help ensure the health and safety of our team members and other customers.
We will continually monitor the situation while serving the needs of our customers. Please visit the CDC website to learn more: https://www.cdc.gov As always, if you have any questions or concerns, please call us at 240-252-7973. Thank you for being a part of the GAC Services Family.
ABOVE AND BEYOND
“I wanted to call to let you know that the service technician who came to our home today was truly outstanding!! He was quick, thorough, wore mask/gloves/booties, and wiped down all of the surfaces he touched. He was pleasant and…”
“I had a complete heating and cooling system installed in my home recently by GAC Services. From the sales process, duct cleaning, and installation, I was impressed the entire way. The sales person sized everything from scratch instead of assuming…”
“I’ve had a maintenance contract with GHAC for years. They always send technicians who know their technology well, are pleasant and courteous, and work efficiently. When it came to replacing my 20-year old furnace and air conditioner, they worked with…”
“I value all with GAC. Quality is excellent. Responsiveness is fantastic. Technicians always take our needs into consideration and explain everything.”
“I have been a customer for over 15 years and have been impressed with the quality and consistency of their excellent service. I have recommended GAC to many relatives and friends and all have been very satisfied. I had some…”